People talk a lot about how you can find success while selling on Amazon, but most of the information that they are going to be talking about really won’t be as effective as you would think. That being said, there are two main things that you need to focus on that would make it so that you would become as successful as possible while you are selling on this platform, and we are here to tell you about these two key factors so that you can begin working on them.
According to Dave Wann, the first thing that you need to do is create all of the various social media accounts for your business. This will help you stay in touch with all of your potential customers and give them platform from which they can contact you if they need to.
These social media accounts can become places where people give complaints as well, which leads to the second key to success while selling on Amazon as well as a variety of other platforms that have been optimized for ecommerce.
This second key is addressing customer complaints. Whether you do so on social media or on Amazon itself, addressing the complaints of your customers is crucial if you want to be successful, and you shouldn’t let a single complaint go on without getting addressed.
Try to address these complaints quickly too, especially if they have been made on Amazon itself. The thing is, whenever a potential buyer comes to your Amazon selling page, the fact that there is a bad review there is going to be a bit of a turn off for them, and you would end up losing a customer which is unacceptable if you truly want to sell as much as possible on Amazon.